(Central Islip, N.Y., May 8, 2025) – The Long Island Ducks are proud to announce a game-changing partnership with Hospitality technology leader LiveSmart AI, bringing its signature LiveSmart Connect Alexa-powered solution to Fairfield Properties Ballpark. The official launch took place on Opening Day, April 25, introducing a new VIP experience designed to elevate fan engagement and service.
As part of the opening phase, Alexa devices will be available in select VIP suites, offering guests a smart, seamless way to access services and information with a simple voice command.
“We are pleased to team up with Kevin and his innovative group at SmartAI,” said Ducks President/Chief Business Officer Michael Pfaff. “As we continuously look for new, thoughtful ways to enhance the customer experience at our ballpark, this seemed like a wonderful opportunity to help achieve our goals, while collaborating with a forward-looking, proven partner in the space.”
With LiveSmart Connect, suite guests at Fairfield Properties Ballpark can:
- Request food and beverage service
- Get real-time game and stadium info
- Ask about suite amenities or team details
- Enjoy a frictionless, elevated fan experience—powered by voice
“From room service in hotels to luxury suites in stadiums, we believe in creating frictionless guest experiences,” said Kevin Kelly, CEO & Founder of LiveSmart AI and author of The Disney Way for the Digital Age. “Partnering with the Long Island Ducks allows us to bring that magic to the ballpark—combining hospitality innovation with America’s favorite pastime.”
This collaboration sets a new standard for fan-first innovation, blending sports, technology, and service excellence in one unforgettable experience.
About LiveSmart
LiveSmart is a Long Island based hospitality technology company specializing in Amazon Alexa integrations and custom chatbots that elevate guest service. From boutique hotels to major sports venues, LiveSmart empowers properties to deliver contactless, intuitive, and memorable experiences. Learn more at www.livesmart.ai.
The Long Island Ducks are entering their 25th Anniversary season of play in the Atlantic League of Professional Baseball and play their home games at Fairfield Properties Ballpark in Central Islip, N.Y. They are the all-time leader in wins and attendance in Atlantic League history, have led all MLB Partner Leagues in total attendance for four consecutive seasons, and have sold out a record 713 games all-time. For further information, visit LIDucks.com or call 631-940-DUCK (3825).
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