Returns/Exchanges Policy

The Waddle In Shop, the official merchandise store of the Ducks, offers a 30-day exchange period for most items with proof of purchase. Items must be in their original condition (never worn, washed, or altered) with tags attached, and they must be accompanied by a receipt. We are unable to offer refunds on any merchandise purchased at the Waddle In Shop.

Return Policy Exceptions:

The list of items below are final sale and are not eligible for refunds or exchanges.

  • Headwear
  • Customized Gear
  • Clearance
  • Game-Used Jerseys
  • QuackerJack Foundation Case Items

Online Purchases:

If you placed your order through our online store and need to exchange, please reach out to us at 631-940-3825, or email [email protected]. Please note that return shipping is at your own expense. Items ordered online may be exchanged in-store.