Q: What is the security policy at the ballpark?
A: To ensure the safety of all fans, the following items are not permitted into the park: weapons, chairs, animals (except for vision impaired) and coolers of any type. Bags, diaper bags, small purses and camera cases are allowed but are subject to inspection.

Q: What time do gates open?
A: Unless otherwise noted, gates open one hour prior to game time. For example, when game time is 6:35 p.m., gates open at 5:35 p.m. Gate time is also noted in each game recap. In order to have your name added to our e-mail list and start receiving game recaps and other Ducks news, please type your email address into the Newsletter signup on the home page or send your request to [email protected].

Q: Can I bring my own food or drink?
A: Ballpark rules prohibit outside food or beverages to be brought into the park. The concession stands sell a wide variety of food and beverages to satisfy most tastes. Also, water fountains are conveniently located on both sides of the main concourse.

Q: What is the policy when weather shortens or cancels the game?
A: If for any reason (rain, fog, etc.) less than 4 1/2 innings of a game are played (five full innings if the home team is trailing in the game), one of two scenarios will occur.

Scenario 1: The game is rescheduled to be played on an open date on the Ducks schedule. If this occurs, tickets do not need to be exchanged and are good for the newly scheduled game only.

Scenario 2: The game is rescheduled to be played as part of a doubleheader. When this happens, tickets for the postponed game must be exchanged at the ballpark box office as soon as possible for a ticket of equal or lesser value to a future Ducks regular season home game. All games are subject to availability.

Q: My organization is holding a fundraiser or awarding prizes and would love to have something from the Ducks. How do I go about asking for a donation?
A: Anyone looking for a donation should fill out a Donation Request Form, which can be found HERE. In addition, all organizations should submit any information pertaining to their event. The requests may be submitted via email to Gabrielle Hernandez, Ducks Promotions/Community Relations Manager, at [email protected], by fax to (631) 940-3800 or by mail at 3 Court House Drive, Central Islip, NY 11722, Attn: Long Island Ducks Community Relations Department. Please note, donations are processed approximately one month before your event date, so please be sure to get your requests in early. Also, due to the large amount of organizations the Ducks deal with each year, we are unable to donate tickets. Donations typically come in the form of promotional bags and/or signed baseballs.

Q: How do I get a player or QuackerJack to appear at my event?
A: Please email Gabrielle Hernandez, Ducks Promotions/Community Relations Manager, at [email protected] to potentially schedule a player or mascot appearance at your event. Requests should be submitted well in advance of your event in order ensure best chance at availability. Once the request has been received, we will check the date/time and contact you with further information if the request can be granted.

Q: I’m interested in getting private one-on-one instruction from a Ducks player. What do I need to do for this?
A: There are certain players that provide one-on-one instruction. For more information including cost and availability, please contact the front office at (631) 940-3825 or email [email protected].

Q: I think I can play for the Ducks and would like a tryout. How do I get one?
A: The team hosts an Open Player Tryout each spring at Fairfield Properties Ballpark. If you are interested in trying out, please email [email protected] for more information and to register. Those that cannot attend the tryout can send their baseball resume to the attention of: Michael Pfaff, President/Chief Business Officer, 3 Court House Drive, Central Islip, NY 11722. If the team is interested in speaking with you, they will contact you. NO PHONE CALLS.

Q: How do I get a special message on the message board during a Ducks game?
A: Anyone interested in having a message on the message board during a Ducks game should e-mail their request at least 48 hours in advance to [email protected]. Please include all of the necessary information (full name, age or event celebrating and date of game attending). Due to the overwhelming amount of requests, the Ducks cannot guarantee your message will be placed on the board, but every effort will be made to accommodate your request. Announcements are free!

Q: How do I get to sing the anthem at a Ducks game?
A: People interested in singing the National Anthem at Ducks home games should send an “a capella” email video or audio demo to [email protected] with all relevant contact information to: Long Island Ducks, 3 Court House Drive, Central Islip, N.Y. 11722, Attn: Anthem Inquiries. Due to a high volume of submissions, only those chosen for a callback audition will be contacted. PLEASE NOTE: Most anthems get filled by school choruses/bands and the winners of our annual Anthem Idol promotion.

Q: How do I participate in an on-field promotion?
A: Members of the promotions crew will be walking around the ballpark choosing contestants at random. Contestants must be wearing sneakers.

Q: Can I get a customized Ducks license plate?
A: Absolutely! Please CLICK HERE to download and print the Long Island Ducks Custom License Plate order form. Please fill out the form and send it back to the Ducks by mail (The QuackerJack Foundation, Attn: NY Plates, 3 Court House Drive, Central Islip, NY 11722) or by fax (631-940-3800).

Q: I (or someone I know) is looking to take part in the Heroes of the Games promotion that goes on during Long Island Ducks home games for military veterans. Who should I contact?
A: Veterans and active duty personnel can register to be recognized as one of the “Heroes of the Game” by CLICKING HERE or contacting Peter Guaraldi at (631) 853-4000 or [email protected].