ABUSIVE LANGUAGE

Abusive language will not be tolerated. Any fan being observed using persistent abusive language will be ejected from Fairfield Properties Ballpark.

ACCESSIBLE PARKING

See “Parking”

ACCESSIBLE SEATING

The Long Island Ducks have barrier-free spaces in all handicapped seating areas, each with a seat for a companion. A ramp is located on both ends of the concourse to take fans to the lower box seat level. Accessible seating can only be purchased at the box office or over the phone and cannot be purchased online.

ACCESSIBILITY SERVICES

Fairfield Properties Ballpark offers several accommodations for guests with disabilities, including seating, wheelchair entry at the West Gate, an elevator, access to the lower concourse via ramps along the left and right field lines, parking and restrooms.

ALCOHOL

Proper ID is required for the purchase of alcohol. Fans must be 21 years of age or older to purchase alcoholic beverages at Fairfield Properties Ballpark. There is a limit of two beers per customer per purchase. Ballpark management reserves the right to reduce the purchase limit and discontinue sales at any time. Intoxicated or disorderly behavior or violation of any alcohol policy will result in ejection from the ballpark. Alcoholic beverage sales stop in the middle of the seventh inning. Once the game has ended, no alcohol may be removed or taken outside the ballpark.

AIR HORNS

The blowing of air horns is not permitted at anytime in Fairfield Properties Ballpark.

ANIMALS

No animals allowed except for “Service Animals”.  “Service Animals” means any animal trained to do work or perform tasks for the benefit of an individual with a disability.  Pets providing emotional support, well being, comfort or companionship are not recognized as service animals under ADA regulations.

ATM

A Bethpage Federal Credit Union ATM machine is located between the Waddle In Shop and the Club Level entrance on the main concourse.

AUTOGRAPHS

In accordance with league rules, the players may not sign autographs during the game.

BAGS

All bags are subject to inspection when entering Fairfield Properties Ballpark.

BANNERS AND SIGNS

The Long Island Ducks allow banners, signs and flags (without flag poles or any other solid supporting structure) to be displayed in the ballpark as long as they do not obstruct views of other guests and do not block other signage in Fairfield Properties Ballpark. Signs should not interfere with the game, your fellow guests’ enjoyment of the game, or carry disparaging, commercial, political or obscene messages. Signs must be baseball-related and may not contain language deemed inappropriate by Long Island Ducks management. They may only be displayed between innings as well as before and after the conclusion of the game. Banners and signs must utilize only cloth, paper or other light, flexible materials, rather than be comprised of or supported by wood, metal or other hard materials that could be dangerous in a crowded public setting. Any banner or sign may be removed at the sole discretion of Long Island Ducks management and Long Island Ducks management reserves the right to restrict the presence of signs and banners in specific ballpark locations.

BIRTHDAY MESSAGES

See “Scoreboard Messages”.

BIRTHDAY PARTIES

Just imagine thousands of people singing Happy Birthday to you while you are standing on the dugout! Enjoy the privacy of your own birthday party while indulging in hot dogs, potato chips, Coca-Cola soft drinks, Kona Ice frozen ice treats and more! For more information on our Kona Ice birthday party packages, contact our group sales department at 631-940-3825, ext 104.

BROADCASTS

The Long Island Ducks offer broadcasts of every game during the season. All games will be available via live streaming video and audio on FLOBaseball. In addition, all Monday, Wednesday and Friday home games can be heard on 88.7-FM WRHU Radio Hofstra University.

BROKEN BATS

Bats may be propelled into the stands. Any fan that catches a bat will be asked to return it to the player if it is not damaged. If the bat is broken, the fan may be allowed to keep it, provided they store it in the Customer Service Center during the game. The bat can then be picked up at the conclusion of that day’s/night’s game prior to exiting the ballpark.

CAMERA AND VIDEO EQUIPMENT

Small film or digital cameras are permitted at Fairfield Properties Ballpark. Commercial grade audio, video or photographic equipment are not permitted in Fairfield Properties Ballpark unless prior approval has been given by the Ducks communications department. We ask all fans taking photographs to have consideration for all other fans trying to enjoy the game. A fan may forfeit their right to use these devices if they infringe upon the enjoyment of the game or another fan. Reproduction of any picture or videos for commercial use without written consent from the Long Island Ducks is strictly prohibited.

CHILDREN’S TICKETS

Children three years old or younger do not require a ticket to enter Fairfield Properties Ballpark. The child must sit on an adult’s lap during the game without obstructing the view of other guests.

CONCESSIONS

Ballpark concessions are located along the concourse and include four main concession stands, satellite concessions areas, and vendors selling select concession items in the stands.

CONTESTS

All prizes won must be collected the night of the game in which you won at the Customer Service Center located on the concourse behind section 201.

CREDIT CARDS

Mastercard, Visa, Discover and American Express are accepted at all Long Island Ducks ticket locations, at the Waddle In Shop and at most concession stands.

DIAPER CHANGING STATION

For customer convenience, we provide a diaper changing area in all of the ballpark restrooms.

DRINKS

Drinks are not to be placed on any dugout or suite ledge.

DUCK BILLS

Duck Bills are prepaid dollar-for-dollar ballpark currency sold through the ticket office and ticket kiosk. These bills are redeemable at the ballpark concession and souvenir stands, the Waddle In Shop, the ticket office and Ducks inflatables. Duck Bills are non-refundable and expire at the conclusion of the season.

ELEVATOR

The elevator is located within the Club/Suite Level Lobby, located on the main concourse behind home plate. Only those with the proper ticket for those areas are permitted access.

ENTRANCES

Fairfield Properties Ballpark has two main entrances: the West Gate, which is located adjacent to the administrative parking lot and ticket office, and the East Gate, which faces Court House Drive.

The VIP Red Carpet Season Ticket Holder entrance is located at the West Gate of the ballpark.

The Picnic Gate, located at the end of the third base concourse past the West Gate, is only accessible to those with pregame picnic tickets.

For more information on ballpark entrance times, see “Gate Times”.

EXITING AND RE-ENTERING FAIRFIELD PROPERTIES BALLPARK

For the safety of fans, all exits are final at Fairfield Properties Ballpark. Fans may not re-enter the ballpark upon leaving.

FAN BEHAVIOR

In order to provide a safe and friendly atmosphere, any disorderly conduct by a guest may result in ejection from the ballpark. Ticket plan holders violating rules may suffer the loss of ticket plan privileges. An ejected guest trying to re-enter the ballpark may be arrested for trespassing.

FAN MAIL

Letters to Ducks players should be sent to their attention at: Long Island Ducks, 3 Court House Drive, Central Islip, N.Y. 11722. Please enclose a self-addressed stamped envelope. Return correspondence is at the discretion of the player(s) and is not guaranteed.

FIRST AID

The Northwell Health GoHealth Urgent Care First Aid Station at Fairfield Properties Ballpark is there to respond to medical situations that may arise. There are emergency medical technicians and an ambulance at the ballpark during all events. The Northwell Health GoHealth Urgent Care First Aid Station is located on the main concourse behind home plate at the Customer Service Center and is staffed by certified personnel working in coordination with the Emergency Ambulance Service.

FOOD AND BEVERAGE POLICY

Fans are not permitted to bring food or beverages into Fairfield Properties Ballpark. This includes candy, retailed bottled water, chips, nuts, etc. Outside food or beverage is subject to confiscation. Personal and empty reusable water bottles are permitted and may be filled at the ballpark water fountain stations located near the restrooms. If you have a special diet which would require you to bring in outside food please contact the Ducks at 631-940-3825.

FOUL BALLS

Fans are permitted to keep foul balls hit into the stands as souvenirs. However, fans are not permitted to go onto the field or interfere in any way with a ball still in play; violators are subject to ejection. Fans leaving the ballpark to retrieve a foul ball will not be allowed to re-enter the ballpark. Fans are not permitted on the roof of the ballpark to retrieve balls; violators will be ejected.

GATE TIMES

Gates open to the general public one hour prior to game time for all home games. The VIP Red Carpet Season Ticket Holder entrance at the West Gate will open one hour and 15 minutes prior to game time. Fans holding a pregame picnic ticket will be permitted to enter the Picnic Area gate one-and-a-half hours prior to game time. The picnic gate is located at the end of the third base concourse past the West Gate.

Opening times may vary for single admission doubleheaders, concerts and other special game dates.

GIFT CARDS

See “Duck Bills”.

GROUPS

Groups of 25 or more are welcome at Fairfield Properties Ballpark. For more information on group tickets, specialty group areas (Picnic Area, Party Deck, Luxury Suites) or on-field group activities (Dream Team, Color Guard, etc.), please contact our group ticket sales department at (631) 940-3825, ext 104.

HEROES OF THE GAME

The Long Island Ducks, in conjunction with New York Community Bank and the Suffolk County Veterans Service Agency, are proud to recognize up to two (2) military veterans each game. If you, or someone you know, is interested in being honored at a Ducks game, please contact Peter Guaraldi at (631) 853-4000 or [email protected] for more information. For further details about Heroes of the Game, please CLICK HERE.

IN-GAME PROMOTIONS

The Long Island Ducks promotions crew will be selecting fans at random throughout the ballpark on game days to participate in various on field promotions. Fans arriving early to the game have the best chance to participate.

KIDS CLUB

Kids 14 and under can join the Ducks Kids Club, presented by Bethpage Federal Credit Union, for only $25. Families signing up multiple children will receive a discount! Kids Club features include a number of gifts exclusive to club members. For more information or membership applications, please visit the Ticket Kiosk, call (631) 940-3825, ext 118 or CLICK HERE.

LIABILITY

A ticket holder voluntarily assumes all risks and dangers incidental to any game or exhibition for which the ticket is issued, whether occurring prior to, during, or subsequent to the actual playing of the exhibition or game. Risk of injury exists at all times and may result from objects thrown or propelling from the field of play. The Long Island Ducks, the Atlantic League and their subsequent officials, employees, players and representatives, are not liable for injuries, expenses, claims or liabilities resulting from or related to events at Fairfield Properties Ballpark.

LONG ISLAND DUCKS EXECUTIVE OFFICES

The Long Island Ducks executive offices are located at Fairfield Properties Ballpark, 3 Court House Drive, Central Islip, N.Y. 11722. The executive office door is located to the right of the ticket office/West Gate on your left hand side. Executive office hours are typically Monday through Friday, 9:00 a.m. to 5:00 p.m., excluding major holidays. For more information, please call (631) 940-3825.

LOST AND FOUND

Any items lost or found should be reported to the Customer Service Center located on the main concourse behind home plate. Any unclaimed items will then be held at Fairfield Properties Ballpark for 30 days or seven days after the conclusion of the Long Island Ducks season, whichever occurs first. At that time, all unclaimed items will be donated. The Long Island Ducks are not responsible for items misplaced at Fairfield Properties Ballpark. If you would like to inquire about a lost item, please call (631) 940-3825.

LOST CHILDREN

If you or someone you are with is lost, report it to the nearest usher, Ducks front office staff employee, security guard, or customer service representative. All fans with children are encouraged to get a wristband from the Customer Service Center or from an usher. The wristbands include space to write down the section and seat number of the child. If lost, Ducks employees can bring the child back to his/her seat.

LOST OR DAMAGED TICKETS

The Long Island Ducks cannot replace lost or destroyed tickets. We urge you to store your tickets in a safe and dry environment.

MASCOT

See “QuackerJack”.

MERCHANDISE

The Waddle In Shop, the official merchandise store of the Long Island Ducks, is located on the main concourse behind section 202.

On game days (night games), the shop is open from 12:00 p.m. to 4:00 p.m. and during the game, with access from inside the ballpark only. For morning or afternoon games, the shop will open when the gates open, with access only from the inside the ballpark. On non-game days, please call ahead for store hours at (631) 940-3825. Souvenirs can also be purchased online by CLICKING HERE. No food or drinks are permitted in the shop.

The Long Island Ducks will also have vendors walking the stands during the game with select Ducks merchandise available for purchase.

NATIONAL ANTHEM SINGERS

People interested in singing the National Anthem at Ducks home games should send an “a capella” email video or audio demo to [email protected] with all relevant contact information to: Long Island Ducks, 3 Court House Drive, Central Islip, N.Y. 11722, Attn: Anthem Inquiries. Due to a high volume of submissions, only those chosen for a callback audition will be contacted. PLEASE NOTE: Most anthems get filled by school choruses/bands and the winners of our annual Anthem Idol promotion.

NETTING

Fans are not permitted to pull, tug, or lean against any netting at Fairfield Properties Ballpark. The netting is in place for the safety of all our fans.

PAGING

The public address system at Fairfield Properties Ballpark can be used for paging in emergencies only. Contact a Ducks representative in such an emergency. The Ducks reserve the right to decide if the issue is an emergency.

PARKING

Parking at all Fairfield Properties Ballpark events is FREE! Fans may use the lots located outside the Suffolk County Court Houses (across the street from the ballpark). The administrative parking lot located directly outside of the stadium is for front office employees, media and handicapped parking only. All cars must have proper identification to park in the administrative lot.

PARTY DECK

See “Groups”.

PAY PHONES

There are no pay phones located within Fairfield Properties Ballpark.

PETS

See “Animals”.

PICNIC AREA

See “Groups”.

PLAYER TRYOUTS

The Ducks host an Open Player Tryout each spring at Fairfield Properties Ballpark. If you are interested in trying out, please email [email protected] for more information and to register. Those that cannot attend the tryout can send their baseball resume to the attention of: Michael Pfaff, President/Chief Business Officer, 3 Court House Drive, Central Islip, NY 11722. If the team is interested in speaking with you, they will contact you. NO PHONE CALLS.

PROMOTIONAL ITEMS

For the most current schedule of promotional dates, CLICK HERE. Giveaway items are distributed to a designated number of fans and are sometimes age specific. These giveaway nights are pre-determined and vary from game to game. Please remember that a game ticket does not ensure or entitle the holder to a promotional item on that date, so guests are encouraged to arrive early for the best chance at receiving one. One item will be given to each eligible fan. Fans with more than one ticket will not receive additional items. Promotional items are given away as you enter the ballpark. Items will be distributed evenly between the gates. All scheduled promotions are subject to change.

QUACKERJACK

QuackerJack, the Long Island Ducks mascot, appears at home games at Fairfield Properties Ballpark for our fans enjoyment. Proudly sponsored by South Shore University Hospital, QuackerJack is available for autographs throughout the game but can only sign them on the upper concourse to avoid obstructing the view of others. QuackerJack is also available for private parties or corporate events throughout the year. For appearance rates and availability, please call (631) 940-3825, ext. 118.

RAIN POLICY

Games are official once the top of the fifth inning is complete (if the Ducks are winning) or after the fifth inning is complete (if the Ducks are trailing/the game is tied). If a Long Island Ducks game is officially called prior to that point, one of the following two scenarios will occur.

Scenario 1: The game is officially postponed and rescheduled for a date and time that the Ducks were not previously scheduled to play. If this scenario occurs, HOLD ONTO YOUR GAME TICKET. Your game ticket cannot be exchanged at the ticket office. Your ticket is now good for the newly rescheduled game only.

Scenario 2: The game is officially postponed and rescheduled as a part of a doubleheader. If this scenario occurs, fans will have to exchange their tickets at the Fairfield Properties Ballpark box office for a ticket of equal or lesser value for a future Ducks regular season home game that year (subject to availability). If there are only scattered seats or SRO (Standing Room Only) tickets available, fans still must exchange these tickets for those available seats. Tickets not exchanged for a Ducks regular season home game that year have no value.

RESTROOMS

Restrooms are located on the main concourse behind sections 205 and 206 as well on the club level. In addition, a family restroom is located next to the Customer Service Center on the main concourse behind home plate. All of the restrooms at Fairfield Properties Ballpark are wheelchair accessible and contain changing stations.

RETIRED NUMBERS

The Ducks have retired the following jersey numbers in honor of the distinguished careers of:

#4 – Justin Davies; Number retired on June 19, 2015

#16 – Ray Navarrete; Number retired on August 16, 2015

#3 – Bud Harrelson; Number retired on August 3, 2018

SCHEDULES

Current pocket schedules will be available at the box office window outside Fairfield Properties Ballpark or the Customer Service Center inside the ballpark (during the season), at the Fairfield Properties Ballpark executive offices, or by writing to: Long Island Ducks, 3 Court House Drive, Central Islip, N.Y. 11722, Attn: Pocket Schedule Request. Please include a self-addressed stamped envelope with all mail requests.

SCOREBOARD MESSAGES

All requests for scoreboard announcements must be submitted (in writing) to the Ducks office at least three days in advance. All announcement requests are subject to approval and may be edited due to time and character restraints. Please submit all requests to [email protected].

Messages are displayed on the lower portion of the Fairfield Properties Ballpark DuckVision video board in left-center field. Birthday messages appear at the end of the second inning, while all other messages appear at the end of the third inning. Please be sure to pay attention at the start of these inning breaks and have your cameras ready, as once the messages have run, they cannot be displayed again on the video board.

SEASON TICKETS

Season tickets are a great way to root on your Long Island Ducks all year long and come with many great perks! For more information during a game, visit the Long Island Ducks ticket kiosk, located on the main concourse behind home plate. Fans can also call (631) 940-3825 ext. 115 or 116 or CLICK HERE.

SEAT/SECTION NUMBERING

Sections 100-118: Field Box Seats (Lower Concourse)
Sections 201-218: Box Seats (Main Concourse)
Sections 301-321: Luxury Suites
Sections 401 & 402: Club Seats

Those with tickets in the 300 and 400-level sections can access the suite/club level, where their seats are located, by going through the suite level lobby doors, located on the main concourse behind home plate, and taking the stairs or elevator up one level.

Odd-numbered sections begin at home plate and increase as you make your way down the left field line (i.e. 201, 203, 205…).

Even-numbered sections begin at home plate and increase as you make your way down the right field line (i.e. 202, 204, 206…).

Section 100 is located directly behind home plate on the lower concourse.

While the number of seats in each row varies, the lowest seat number in any row can always be found on the right side of the section if looking towards the field of play.

SECURITY

For your safety, security guards wearing yellow shirts/jackets will be on duty and will work in conjunction with the Suffolk County Police Department. In the event of a security problem, notify a uniformed security officer, a Ducks representative, or report to the Customer Service Center on the main concourse behind home plate.

SMOKING/VAPING

Fairfield Properties Ballpark is a non-smoking facility. This includes, but is not limited to, cigarettes, e-cigarettes and vaporizers. The park has a designated smoking area centrally located outside the ballpark and is accessible via the club/suite level lobby on the main concourse behind home plate. Those leaving the ballpark in any other way in order to smoke (i.e. the East or West Gate) will not be permitted to re-enter the ballpark. Those smoking in any location inside the ballpark other than the area specified above will be subject to ejection.

STANDING ROOM ONLY (SRO)

A limited number of standing room tickets will be available for games with no reserved seats left. You will be permitted to stand anywhere on the upper concourse to watch the game. Contact an usher after the second inning for available seating. No folding chairs or alternate types of seating will be permitted in the park.

SUITES

There are 20 luxury suites at Fairfield Properties Ballpark, with some available for single game rentals and others for season-long rentals. All suites are located on the suite/club level and include access to the Duck Club restaurant/bar. For more information on how to rent a luxury suite, please contact the group sales department at (631) 940-3825 ext. 104 or email [email protected].

TAILGATING

Tailgating is not permitted in either the Cohalan Court House Complex or Ducks administrative parking lots. Failure to comply may result in a fan’s removal from the parking lots and/or summoning of the Suffolk County Police Department. If you wish to eat before the game, please contact the group sales office at (631) 940-3825, ext. 104, to inquire about booking a picnic at Fairfield Properties Ballpark.

TEAM PHOTOGRAPHS/VIDEOS

Any photographs or video taken at Fairfield Properties Ballpark by a Ducks representative become the property of the Long Island Ducks and may be used at their discretion with no additional compensation.

TICKET KIOSK

One of the features to Fairfield Properties Ballpark is our Ticket Kiosk, which is located adjacent to the customer service center on the main concourse behind home plate. Fans can purchase tickets to future Ducks games without having to leave the ballpark or miss any action on the field.

Fans can also visit the Ticket Kiosk for more information on season tickets, mini plans, birthday parties, Kids Club, baseball clinics and group outings. The Ticket Kiosk is open from the time the gates to the ballpark open until the end of the seventh inning.

TICKET OFFICE

The Long Island Ducks ticket office is open Monday through Friday from 10:00 a.m. to 5:00 p.m. from the date individual tickets go on sale through the end of the season. On game days, the ticket office is open through the end of the game. Advance tickets for future home games can be purchased during the game at the Ticket Kiosk or box office window located on the outer concourse next to the West Gate. Additionally, tickets may be purchased by calling (631) 940-TIXX (8499) or going online to LIDucks.com.

TICKET SCALPING

New York State law prohibits ticket scalping. Scalping is prohibited at Fairfield Properties Ballpark and is also prohibited in the Cohalan Court House Complex parking lots. Violators will be prosecuted.

UMBRELLAS

Umbrellas are permitted into Fairfield Properties Ballpark. Please be considerate of those around you when opening an umbrella.

VETERANS OF THE GAME

See “Heroes of the Game”.

WILL CALL

All Will Call tickets can be picked up or dropped off at the Long Island Ducks ticket office throughout the game. Guests must show photo identification at Will Call in order to pick up their tickets.